Privacy Policy

Effective Date: 21 April 2025

At Paws Services, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

1. Who we are

Paws Services is a small business run by Hayley Minton, offering dog walking and daycare services in Hove.

• Address: 82 Clarendon Road, Hove, BN3 3WQ, United Kingdom
• Email: [email protected]
• Phone: 07730 611805

2. What data we collect

We only collect the data we need to provide our services and communicate with you. This may include:

• Your name
• Email address
• Phone number
• Your dog’s details (if you provide them)
• Messages you send via our contact form

We do not collect sensitive personal data unless you choose to provide it.

3. How we use your data

We use your data to:

• Respond to your enquiries
• Arrange bookings
• Maintain communication records
• Comply with legal obligations

We do not send marketing emails unless you ask us to.

4. Cookies and tracking

We use cookies and similar technologies to:

• Understand how the site is used
• Improve the browsing experience
• Protect the site via Cloudflare Turnstile

You can manage your cookie preferences at any time by clicking here or adjusting your browser settings.

5. Third-party services

We use trusted third parties such as:

• Cloudflare – for security and analytics
• Email services – for enquiries
• Google Fonts and Remix Icons – for styling
• Facebook, Instagram, X (Twitter) – for social media presence

These may collect basic info like your IP address. Please refer to their privacy policies for more details.

6. How we store and protect your data

We keep your data secure and only as long as necessary to provide our services or meet legal requirements. Your data is never sold or shared unnecessarily.

7. Your rights

Under the UK GDPR, you have the right to:

• Access your data
• Request corrections or deletion
• Object to or restrict use
• Withdraw consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email us at [email protected].

8. Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website, with the effective date clearly stated at the top.

If you have any questions about this policy, we’re happy to help — just get in touch!